Terms and Conditions

Effective 21 August 2026

These Terms and Conditions govern your use of the website at anchorbahk.com and your communications with Anchor Business Advisory Limited (“Anchor”, “we”, “us”), a company incorporated in the Hong Kong Special Administrative Region, Business Registration No. 71950848, with its office at Unit A, 14/F, Two Chinachem Plaza, 135 Des Voeux Road Central, Central, Hong Kong.

By using this website or contacting us through the channels described below, you agree to these Terms. If you do not agree with them, please do not use this website.

1. About this website

This website describes the corporate services we provide to businesses in Hong Kong: accounting and bookkeeping, company secretarial services, audit support, taxation and business advisory. It is provided for general information only.

2. No professional advice

Nothing on this website constitutes accounting, tax, legal or other professional advice, and nothing on it creates a professional relationship between you and us. General information cannot account for your circumstances, and you should not act on it without obtaining advice specific to your situation.

3. We are not a government representative

We are a private firm. We are not a government department or agency, we do not act with the authority of the Companies Registry, the Inland Revenue Department, the Immigration Department or any other public body, and we do not issue, approve or guarantee any government document, certificate, licence or approval.

Where a decision rests with a government body, a bank, a registry in another jurisdiction or any other third party, we can prepare and submit what is required and press for progress on your behalf, but we cannot determine the outcome or the timing of that decision, and we do not warrant either.

4. Engagement of services

We provide services only under a written engagement letter signed by both parties. That engagement letter sets out the scope of work, the responsibilities of each party, fees and billing arrangements, and any limitations that apply. Where anything in an engagement letter differs from these Terms, the engagement letter prevails in respect of the services it covers.

An enquiry made through this website, by email or by messaging does not by itself create an engagement, and we are not obliged to accept any prospective engagement.

5. Identification and due diligence checks

We hold a Trust or Company Service Provider licence and are required to carry out customer due diligence before and during an engagement. Before we begin work we will ask for identification and verification documents for the company, its directors, its shareholders and any person who ultimately controls it, together with information about the source of funds where that is relevant to the work.

We may decline to accept an engagement, and may suspend or end work already begun, if that information is not provided, if we are unable to verify it to our satisfaction, or if we are required to do so by law or by our professional obligations. Where we hold funds received before those checks are complete, we may return them without interest.

We are required to keep records of these checks. In some circumstances the law prevents us from telling you the reason for a particular decision.

6. Your responsibilities as a client

Where we act for you, the accuracy and completeness of our work depends on the records and information you provide. You agree to:

• provide complete, accurate and timely records, information and instructions;
• tell us promptly of any change that affects work we are carrying out for you;
• retain responsibility for your statutory obligations, including the accuracy of any return, filing or financial statement you approve or sign; and
• obtain any consent required before providing us with personal data about other individuals, such as your directors, shareholders, employees or customers.

7. Communicating with us, including by WhatsApp

We communicate with clients by email and by business messaging services, including WhatsApp. Some of our messaging channels are operated with the assistance of automated systems that acknowledge messages, answer routine questions and route enquiries to the right person. A member of our team remains available on every channel.

Messaging with us is voluntary. You may stop at any time by telling us so in the conversation or by writing to info@anchorbahk.com, and we will use email instead. Messaging is charged by your own network or service provider, not by us.

Please do not use messaging channels for anything urgent or time-critical, and do not rely on them for statutory deadlines. Messages and email may be delayed or fail to arrive; where a matter is important, confirm that we have received it. Automated responses are not advice and do not commit us to any position.

Our handling of the personal data in these communications is described in our Privacy Policy.

8. Acceptable use

You agree not to:

• use this website or our messaging channels for any unlawful purpose, or to send unlawful, abusive, misleading or infringing content;
• impersonate any person, or misrepresent your authority to act for a company;
• attempt to gain unauthorised access to this website, our systems or any account; or
• interfere with the operation of this website, including by automated collection of its content beyond ordinary search-engine indexing.

9. Fees

Fees, disbursements and payment terms are set out in the applicable engagement letter or quotation. Unless stated otherwise, fees are quoted in Hong Kong dollars and exclude government fees, filing fees and other disbursements paid on your behalf.

10. Confidentiality

We treat client information as confidential and do not disclose it to third parties except where you instruct or authorise us to, where disclosure is necessary to provide the services, or where we are required or permitted to disclose by law, regulation or a professional obligation.

11. Intellectual property

The content of this website, including its text, layout and images, belongs to Anchor or to its licensors and is protected by copyright. You may view and print pages for your own information, but you may not reproduce, republish or use them commercially without our written permission. “Anchor Business Advisory Limited” and “安加商務諮詢有限公司” are our trading names.

12. Third-party services and links

This website and our messaging channels rely on third-party services, including hosting providers and messaging platforms such as WhatsApp, which is operated by Meta Platforms. Those services are governed by their own terms and privacy policies. Where we link to a third-party website, we do so for convenience and we are not responsible for its content or practices.

13. Availability

We aim to keep this website and our messaging channels available, but we do not guarantee uninterrupted access. We may change, suspend or withdraw any part of them, and we may change the services described, at any time and without notice.

14. Limitation of liability

This website is provided on an “as is” basis. To the extent permitted by law, we exclude liability for any loss arising from reliance on the general information it contains, from any inability to access it, and for indirect or consequential loss including loss of profit, business or data.

Where we are liable to you in connection with services we provide, our total liability for all claims arising out of or in connection with a particular engagement is limited to the fees paid to us for that engagement in the twelve months before the event giving rise to the claim. An engagement letter may set a different limit for the services it covers, in which case that limit applies instead.

Our liability for services we provide is otherwise governed by the applicable engagement letter. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation.

15. Changes to these Terms

We may update these Terms from time to time. The version published on this page applies, and the effective date above shows when it was last changed. Continued use of the website after a change means you accept the revised Terms.

16. Governing law

These Terms are governed by the laws of the Hong Kong Special Administrative Region, and you and we submit to the non-exclusive jurisdiction of the Hong Kong courts.

17. Contact